by Digital Info Diva
Customer service has never been worse than it is in today's business environment. With companies trimming their budgets as much as possible, there isn't the time or money to spend on customer service skills. If it can be automated, it gets automated no matter how inconvenient it is for the customer.
How many times have you been ready for the now familiar message "please listen carefully for our options have changed" only to find yourself screaming at the phone after one too many option levels? Hey -- it works for the business -- it keeps their operating overhead down -- they don't have to staff as many people as they used to because the call tree does the job on auto-pilot. No late or sick employee to worry about. No customers complaining about your phone receptionist cutting them off or having a bad attitude.
When you stop to think about all the conveniences we have lost over the years, it's pretty astounding. Doesn't it seem like we're doing more with all the automation that was supposed to make our lives easier? No more secretaries; we have a computer. No more gas jockey; we can do it ourselves and we even get to watch TV while we're pumping. Nobody to answer your call or tell you when they will; you can leave a message.
I don't know about you but all this convenience can be very frustrating for me. I can't ever sit back and let somebody else do the task because I'm expected to use self-serve. I remember the days when service people were expected to be extremely helpful. We have begun to expect poor service and we are no longer surprised when it occurs.
This is the perfect time for small businesses to step up and offer that which cannot be offered by the big companies. Convenience is such a big selling point, how about offering customer service as a convenience for your customers? Many small businesses are run by owners that are too busy running the business to implement good customer service on the Internet. In fact, customer issues may be rare and infrequently occurring, but as the business grows good customer service becomes a necessity. The business owner will eventually find it difficult and overwhelming in the long run.
The post sales process is just as important as the initial sales process when it comes to customer loyalty. A poorly treated customer will not have a reason to do business with you again even when you roll out new products and services. Here's three ideas for you to implement that will not take excessive time or money but will increase customer satisfaction and customer loyalty:
1. Follow-Up Personally with an Irate Customer
Running a business is like having a new adventure every day. You can never be surprised when the unexpected happens, only be ready to deal with it. When things go terribly wrong for your customer, have someone follow-up with a phone call. You may be surprised to learn that Internet shoppers think of online businesses with a little of the celebrity stars in their eyes. It is totally unexpected that an online business would call them to apologize for any inconvenience and make sure the issue was resolved to their satisfaction. I've done it -- it works like a charm every time.
2. Use Words and Phrases Guaranteed to Calm Any Customer
Customers enjoy the speed of the purchase and the anticipation of the immediate download shopping on the Internet for digital products. Things can go bump in the night at any point in the purchase process or even getting to the download page. Make it easy for your customer to report the issue by having at least one method guaranteed to get results within four hours. And then be sure you always include "we apologize for the inconvenience", "please reopen this ticket if further assistance is needed", "thank you for notifying us of this problem", "please", "thank you", "we're so sorry for the delay", etc. This type of acknowledgement lets the customer know that you care. Isn't that really what we want?
3. Give the Customer Additional Value for Their Inconvenience
New people are coming to the Internet every day so you should expect and plan for the "this is my first time" issues. One way you can do that is to provide your customer with more information than is required to resolve the issue. For example, solving the issue and telling your customer how to prevent a similar issue in the future will assist them in using the Internet and they will greatly appreciate the extra time and effort your business took to assist them.
Combine all three of the above ideas and you will provide customer service few have seen on the Internet, let alone in many offline businesses today.
Digital Info Diva supports new Internet Marketers. Sign up for The Diva's internet marketing strategies, Mass Media - FREE membership site for Internet success and pickup a few PLR products as her thank you.
Thursday, August 14, 2008
Earn And Make Money Online Today
by: Costa Dedes
Ever heard of the Swap Clix Method?
"How would you like to earn an extra $100, $500, or $1000 every week with 15 minutes of your time?"
Im not pulling your leg!
Make money 15 minutes from now!
Discover the secrets of Swap Clix! New methods combine the power of Google's AdWords and AdSense -never seen before!
Are you like me? Trying to make money on the internet but failing at every attempt? I spent all sorts of money on how to make money products, guaranteed income products, MLM marketing. You name it I've been there.
Then one day I had an idea. An amazing idea actually.
I have found a way to create a never ending stream of income. This method has never been released to the public before. Very few, if anyone has implemented this. I have decided to share my idea with you. The only thing I ask is you do not share this information with anyone.
Why am I sharing this information you ask? Well the main reason is I spent so much money on programs that promised me riches. None of them have delivered. I know how you feel, and I want to put an end to it. I guarantee you will make money with my system or I will refund you 100% of your purchase price!
Now before I get to deep into the details let me tell you what this program is NOT.
This is not a promote my affiliate program to make money! This is not a put ads in the newspaper to make money! This is not a stuff envelope scam to make money! This is not a make money with surveys program! This is not a paid to read email program! This is not a paid to click program! This is not like anything you have ever seen!
YOU DO NOT EVEN NEED TO SELL ANYTHING!
Ever heard of the Swap Clix Method?
"How would you like to earn an extra $100, $500, or $1000 every week with 15 minutes of your time?"
Im not pulling your leg!
Make money 15 minutes from now!
Discover the secrets of Swap Clix! New methods combine the power of Google's AdWords and AdSense -never seen before!
Are you like me? Trying to make money on the internet but failing at every attempt? I spent all sorts of money on how to make money products, guaranteed income products, MLM marketing. You name it I've been there.
Then one day I had an idea. An amazing idea actually.
I have found a way to create a never ending stream of income. This method has never been released to the public before. Very few, if anyone has implemented this. I have decided to share my idea with you. The only thing I ask is you do not share this information with anyone.
Why am I sharing this information you ask? Well the main reason is I spent so much money on programs that promised me riches. None of them have delivered. I know how you feel, and I want to put an end to it. I guarantee you will make money with my system or I will refund you 100% of your purchase price!
Now before I get to deep into the details let me tell you what this program is NOT.
This is not a promote my affiliate program to make money! This is not a put ads in the newspaper to make money! This is not a stuff envelope scam to make money! This is not a make money with surveys program! This is not a paid to read email program! This is not a paid to click program! This is not like anything you have ever seen!
YOU DO NOT EVEN NEED TO SELL ANYTHING!
Earn Money Online
By Anna Williams
Earn money online. Easier said than done, it seems. Yet still, a lot of people are looking for ways to make money. If one starts to look around, one will find that there are lots of ways of making money on the Internet, even in these days of economic slowdown.
The Internet has opened up many new money making opportunities that were not possible before. Some skeptics may say it is virtually impossible to succeed online, or that it is difficult to make money at home, but this is not necessarily true.
One of the key methods of making money on the Internet is having an honest product or service to offer. After that, it is simply a matter of getting that product or those services known and delivered.
So how do you factor the Internet into this proposition of how to earn money online?
Well, due to the ability of just about anyone to log on to the Internet, at any location at any time that they have access to a computer with a connection, you can essentially have an online "store" or business that is open 24 hours a day, 7 days a week, at little or no running costs. This is one way to work from home.
So what are a few of the ways to earn money online?
One of the ways that people earn money online is through building websites around specific subjects that people are interested in. They work to get their site into the top ten results of search engine (such as Google, MSN, Yahoo, etc.) for related high-traffic keywords. Once the site is in the top 10 rankings it can get hundreds, if not thousands, of visitors per day - depending on the subject they choose.
When you have enough correctly-targeted visitors arriving on your site, you will start to make money with the site.
How do you set up the site to earn money?
Well, there are actually many ways to make money from your website.
One can offer products for sale; this is a good way to make money. But it requires one have a product to sell. Believe it or not, this is much easier to solve than one might think.
There are many companies that sell products online. Most of them will offer a commission if you help sell their products for them. These are called "affiliate programs." They have the product, you offer the product for sale on your site, and when you get a sale from your site, the company will give you a commission. It is very simple to set this up. The company will give you special text links or banner ads which you can add to your site. These links are embedded with tracking codes which will enable you to be credited for the sale and paid a commission.
This can be a relatively easy way to make money online, once you have sufficient traffic to your site.
The beauty of this system of generating income, is that you don't have to deal with any of the details of production, shipping, customer service, etc. All you have to do to make money is refer the sales.
The above is just one of the ways to make money on the Internet. There are many more.
Another method used to make money is the Google AdSense program.
There are many companies that want to advertise on the web. A lot of the advertising is done by "pay per click" advertising programs run by companies such as Google, Yahoo, and others. You provide ad-space on your web page, and they place the ads. When people arrive to your website and click the ads, you receive a small commission for each click (the amount of the payment depends on the ad).
A high traffic-page receiving clicks on ads can earn tens or even hundreds of dollars per day in AdSense commissions.
There are many more ways to make money on the Internet. But the above should give you a general idea of how simple it can be to earn money online.
But, although I say it's simple, that doesn't mean you won't have to work for it - or that it's an easy way to make money fast. That would be a lie.
This is what the famous "dot com bust" was all about; people thinking they could just set up an "Internet business" do nothing, and make lots of money.
One of the really great things about the Internet business opportunity, is that you can do it at your own pace. In fact, while working from home in your spare time, you can establish it, bit by bit.
I'm not saying that this would be the fastest way, but it is a safe and it is doable. You do not have to quit your job, and you can start this as a part-time home business.
This is a way to make money at home, through what we call "passive income" or "residual income." As you build your site and get more traffic to it, your income builds up, bit by bit.
What qualifications do you need, to earn money online while working from home?
None whatsoever. There are many work-from-home moms who make money on the Internet. And many people without college degrees or even high-school diplomas are earning hundreds of thousands online.
But one would need a willingness to learn, and to devote some time to setting up your business at home. You have to be willing to work for it.
If you are not willing to work, it is better to buy a lottery ticket. But that is leaving things up to chance, and you will only make money fast if you have the winning number.
You do need a computer, an Internet connection, and probably webhosting (which costs a few dollars per month and usually allows you to host multiple websites on one account). Free webhosting can also be found, as well as free blog accounts. While these free accounts also provide many ways to earn money online, they are far more limited than paid accounts. In my opinion, the limits this will put on your traffic and your income is not worth the few dollars per month that you will save.
You can find free publications and reference materials online, which will can you to learn how to make money on the Internet. Some are better than others.
But, as a word of warning: I would avoid any that promote that you can make thousands or millions of dollars by doing little or nothing, or that tell you can "make money fast." These are usually known as "work at home scams," or "get rich quick schemes" and they will uniformly ask you to invest in some product they are offering.
I would look for some reputable sources that really tell you how to do it. And a little time spent on checking up on what you find, is time well invested. If you do decide to invest in an informational product or other service to help you learn how to make money online, try to make sure that it has a refund policy of some kind, in case it turns out not to be useful.
In short, if you are truly want to learn how to earn money online, it can be done. There are many ways of doing it, and you can be successful without making any huge financial investments.
All you need is an ability and willingness to work and learn. A small amount of time set aside every day will get you started.
It can also be fun and interesting. In fact, for some people, learning how to make money online becomes and enjoyable activity and even a hobby. Work does not have to be boring!
Every successful Internet marketer started small, and grew into something big. Once it starts rolling you can always decide whether you want to quit your day job and do it full-time.
by Anna Williams. For information on one of the more reputable sources of information on how to earn money onilne, you may see Anna's blog, Residual Income or Anna's lens, Honest Riches Find advice on how to make money online, as well as where to find the basic and key information on how to get started, even if you are a complete beginner.
Earn money online. Easier said than done, it seems. Yet still, a lot of people are looking for ways to make money. If one starts to look around, one will find that there are lots of ways of making money on the Internet, even in these days of economic slowdown.
The Internet has opened up many new money making opportunities that were not possible before. Some skeptics may say it is virtually impossible to succeed online, or that it is difficult to make money at home, but this is not necessarily true.
One of the key methods of making money on the Internet is having an honest product or service to offer. After that, it is simply a matter of getting that product or those services known and delivered.
So how do you factor the Internet into this proposition of how to earn money online?
Well, due to the ability of just about anyone to log on to the Internet, at any location at any time that they have access to a computer with a connection, you can essentially have an online "store" or business that is open 24 hours a day, 7 days a week, at little or no running costs. This is one way to work from home.
So what are a few of the ways to earn money online?
One of the ways that people earn money online is through building websites around specific subjects that people are interested in. They work to get their site into the top ten results of search engine (such as Google, MSN, Yahoo, etc.) for related high-traffic keywords. Once the site is in the top 10 rankings it can get hundreds, if not thousands, of visitors per day - depending on the subject they choose.
When you have enough correctly-targeted visitors arriving on your site, you will start to make money with the site.
How do you set up the site to earn money?
Well, there are actually many ways to make money from your website.
One can offer products for sale; this is a good way to make money. But it requires one have a product to sell. Believe it or not, this is much easier to solve than one might think.
There are many companies that sell products online. Most of them will offer a commission if you help sell their products for them. These are called "affiliate programs." They have the product, you offer the product for sale on your site, and when you get a sale from your site, the company will give you a commission. It is very simple to set this up. The company will give you special text links or banner ads which you can add to your site. These links are embedded with tracking codes which will enable you to be credited for the sale and paid a commission.
This can be a relatively easy way to make money online, once you have sufficient traffic to your site.
The beauty of this system of generating income, is that you don't have to deal with any of the details of production, shipping, customer service, etc. All you have to do to make money is refer the sales.
The above is just one of the ways to make money on the Internet. There are many more.
Another method used to make money is the Google AdSense program.
There are many companies that want to advertise on the web. A lot of the advertising is done by "pay per click" advertising programs run by companies such as Google, Yahoo, and others. You provide ad-space on your web page, and they place the ads. When people arrive to your website and click the ads, you receive a small commission for each click (the amount of the payment depends on the ad).
A high traffic-page receiving clicks on ads can earn tens or even hundreds of dollars per day in AdSense commissions.
There are many more ways to make money on the Internet. But the above should give you a general idea of how simple it can be to earn money online.
But, although I say it's simple, that doesn't mean you won't have to work for it - or that it's an easy way to make money fast. That would be a lie.
This is what the famous "dot com bust" was all about; people thinking they could just set up an "Internet business" do nothing, and make lots of money.
One of the really great things about the Internet business opportunity, is that you can do it at your own pace. In fact, while working from home in your spare time, you can establish it, bit by bit.
I'm not saying that this would be the fastest way, but it is a safe and it is doable. You do not have to quit your job, and you can start this as a part-time home business.
This is a way to make money at home, through what we call "passive income" or "residual income." As you build your site and get more traffic to it, your income builds up, bit by bit.
What qualifications do you need, to earn money online while working from home?
None whatsoever. There are many work-from-home moms who make money on the Internet. And many people without college degrees or even high-school diplomas are earning hundreds of thousands online.
But one would need a willingness to learn, and to devote some time to setting up your business at home. You have to be willing to work for it.
If you are not willing to work, it is better to buy a lottery ticket. But that is leaving things up to chance, and you will only make money fast if you have the winning number.
You do need a computer, an Internet connection, and probably webhosting (which costs a few dollars per month and usually allows you to host multiple websites on one account). Free webhosting can also be found, as well as free blog accounts. While these free accounts also provide many ways to earn money online, they are far more limited than paid accounts. In my opinion, the limits this will put on your traffic and your income is not worth the few dollars per month that you will save.
You can find free publications and reference materials online, which will can you to learn how to make money on the Internet. Some are better than others.
But, as a word of warning: I would avoid any that promote that you can make thousands or millions of dollars by doing little or nothing, or that tell you can "make money fast." These are usually known as "work at home scams," or "get rich quick schemes" and they will uniformly ask you to invest in some product they are offering.
I would look for some reputable sources that really tell you how to do it. And a little time spent on checking up on what you find, is time well invested. If you do decide to invest in an informational product or other service to help you learn how to make money online, try to make sure that it has a refund policy of some kind, in case it turns out not to be useful.
In short, if you are truly want to learn how to earn money online, it can be done. There are many ways of doing it, and you can be successful without making any huge financial investments.
All you need is an ability and willingness to work and learn. A small amount of time set aside every day will get you started.
It can also be fun and interesting. In fact, for some people, learning how to make money online becomes and enjoyable activity and even a hobby. Work does not have to be boring!
Every successful Internet marketer started small, and grew into something big. Once it starts rolling you can always decide whether you want to quit your day job and do it full-time.
by Anna Williams. For information on one of the more reputable sources of information on how to earn money onilne, you may see Anna's blog, Residual Income or Anna's lens, Honest Riches Find advice on how to make money online, as well as where to find the basic and key information on how to get started, even if you are a complete beginner.
Discover 5 Easy Ways To Make Money Online
By Lucas Adamski
Nowadays making money online become a very popular search. Many people are looking to generate income from the comfort of own home because they can be theirs own boss, have more time for the family, friends and be free. A lot of us are struggling of the "rat race" working 9-5, we are looking for a better lifestyle, more freedom and time to ourselves. That's why I want to present you my easy ways to make money online.
Here are my top 5 easy ways to make money online:
1. Make descent money online selling other people stuff, it can be ebooks, software, audios, templates. I recommend you to go to Clickbank.com. It's one of the biggest sites offering many affiliate products. The advantage of being affiliate is that you don't need to bother about payments or card processing. Everything is handled for you, what you have to do is just to promote these products. You will be rewarded with 50-70% commission for each sale.
2. Do you have something to sell on auctions? Internet can be a great way to sell useless products for you and generate some money. Go to Ebay.com, the biggest auction site on the internet. That's a great opportunity if you have some reselling rights of digital products like ebooks, audios, software, templates etc. With reselling rights you will be able to sell legally someone other products and charge full amount. In comparison to affiliate programs where you get 50% here you get the all price.
3. You can offer services to other people. It can be web design, article writing, translation, data entry, research, transcription, virtual assistant. Some of them, like last ones, don't require any specific skills. That's why I think they are best and very easy ways to make money online. If you think that you are good in writing, designing or anything where is a high demand you should create a profile on Elance.com or Guru.com and offer your service.
4. Another easy way to make money online is creating a blog. Registering a blog is very simple and quick to do. You can set up blog very easily either on Blogger.com or Wordpress.org. You can make money from adsense ads on your blog, banners, text links, sponsored reviews, paid posts and other ads. There are many opportunities. Make a blog about the topic you are related to, you have some knowledge. It can be your hobby or interest. Remember that content is a king, write quality posts, rich of keywords and useful information.
5. Make money online selling own photos. You don't need to have any fancy camera, the more important is high resolution of your pictures. If you have already some big collection of good photos, register to iStockPhoto.com and start selling!
These 5 easy ways to make money online are my favorite one. I choose them also because they are easy to implement for new person in internet business and most of them don't require much skills. The problem I found that many people have is that they are not taking action. Act now and don't read another page about "making money online". I already showed you many lucrative ways to do it, so don't think about it but do it!
Nowadays making money online become a very popular search. Many people are looking to generate income from the comfort of own home because they can be theirs own boss, have more time for the family, friends and be free. A lot of us are struggling of the "rat race" working 9-5, we are looking for a better lifestyle, more freedom and time to ourselves. That's why I want to present you my easy ways to make money online.
Here are my top 5 easy ways to make money online:
1. Make descent money online selling other people stuff, it can be ebooks, software, audios, templates. I recommend you to go to Clickbank.com. It's one of the biggest sites offering many affiliate products. The advantage of being affiliate is that you don't need to bother about payments or card processing. Everything is handled for you, what you have to do is just to promote these products. You will be rewarded with 50-70% commission for each sale.
2. Do you have something to sell on auctions? Internet can be a great way to sell useless products for you and generate some money. Go to Ebay.com, the biggest auction site on the internet. That's a great opportunity if you have some reselling rights of digital products like ebooks, audios, software, templates etc. With reselling rights you will be able to sell legally someone other products and charge full amount. In comparison to affiliate programs where you get 50% here you get the all price.
3. You can offer services to other people. It can be web design, article writing, translation, data entry, research, transcription, virtual assistant. Some of them, like last ones, don't require any specific skills. That's why I think they are best and very easy ways to make money online. If you think that you are good in writing, designing or anything where is a high demand you should create a profile on Elance.com or Guru.com and offer your service.
4. Another easy way to make money online is creating a blog. Registering a blog is very simple and quick to do. You can set up blog very easily either on Blogger.com or Wordpress.org. You can make money from adsense ads on your blog, banners, text links, sponsored reviews, paid posts and other ads. There are many opportunities. Make a blog about the topic you are related to, you have some knowledge. It can be your hobby or interest. Remember that content is a king, write quality posts, rich of keywords and useful information.
5. Make money online selling own photos. You don't need to have any fancy camera, the more important is high resolution of your pictures. If you have already some big collection of good photos, register to iStockPhoto.com and start selling!
These 5 easy ways to make money online are my favorite one. I choose them also because they are easy to implement for new person in internet business and most of them don't require much skills. The problem I found that many people have is that they are not taking action. Act now and don't read another page about "making money online". I already showed you many lucrative ways to do it, so don't think about it but do it!
5 Easy Ways to Make Money Using Paypal
By Max Harris
Paypal has been a very popular place for people looking to make money online. In this article you will find 5 easy ways to make money using paypal. These are all techniques both newbies and veterans use and even if you have no experience at making money online, there are many options and all you have to do is try them! Hopefully these 5 ways to make money using paypal will help you get started!
Before we get to the techniques though, it is important that you set up a paypal account. once you're done with that, these 5 different ways to make money all offer great benefits:
1. E-bay:
E-bay is one of the largest online stores in the world where anyone can sell anything. All you have to do here is set up an e-bay account and sell anything you'd like. Whether it be one of your old props you don't want anymore or if you have some collectible item that is of value, E-bay is quite possibly the best place to sell it because you can auction it and find some really good buyers! The set up is very easy and you will receive all the money you earn through paypal.
2. Blogging:
Blogging involves making an internet journal. Blogspot is the most popular one because anyone can set up a blogging website and post entries in there. Based on what your blog is based on, you can attract viewers and link them to your e-bay page or anything else you're selling online.
3. Affiliate Marketing:
This is my favorite technique because it offers very little liability. Affiliate marketing involves you selling other people's items and making a commission on every sale. E-bay offers affiliate programs, but I stick to clickbank (free guide provided later on). Affiliate marketing is quite possibly one of the easiest and most profitable ways to make money using paypal.
4. Craig's list:
Craig's list is a popular website where people put up something to sell. It is like e-bay but is free. It doesn't get as much attention as e-bay but it definitely has a lot of potential to make money if you have something of value. You can even promote other people's items from popular websites like clickbank and commission junction, put them up on Craig's list and let it make money over and over!
5. Article marketing:
This is the technique I use to generate $1,000s every month. It is very easy and doesn't even involves paypal. All you do is register on clickbank and promote products and make money by just writing articles!
It is a very easy task once you try it a couple of times you will be amazed at how much money you can make. You can get a free 27 page guide on how to make $1,000s doing article marketing here!
Paypal has been a very popular place for people looking to make money online. In this article you will find 5 easy ways to make money using paypal. These are all techniques both newbies and veterans use and even if you have no experience at making money online, there are many options and all you have to do is try them! Hopefully these 5 ways to make money using paypal will help you get started!
Before we get to the techniques though, it is important that you set up a paypal account. once you're done with that, these 5 different ways to make money all offer great benefits:
1. E-bay:
E-bay is one of the largest online stores in the world where anyone can sell anything. All you have to do here is set up an e-bay account and sell anything you'd like. Whether it be one of your old props you don't want anymore or if you have some collectible item that is of value, E-bay is quite possibly the best place to sell it because you can auction it and find some really good buyers! The set up is very easy and you will receive all the money you earn through paypal.
2. Blogging:
Blogging involves making an internet journal. Blogspot is the most popular one because anyone can set up a blogging website and post entries in there. Based on what your blog is based on, you can attract viewers and link them to your e-bay page or anything else you're selling online.
3. Affiliate Marketing:
This is my favorite technique because it offers very little liability. Affiliate marketing involves you selling other people's items and making a commission on every sale. E-bay offers affiliate programs, but I stick to clickbank (free guide provided later on). Affiliate marketing is quite possibly one of the easiest and most profitable ways to make money using paypal.
4. Craig's list:
Craig's list is a popular website where people put up something to sell. It is like e-bay but is free. It doesn't get as much attention as e-bay but it definitely has a lot of potential to make money if you have something of value. You can even promote other people's items from popular websites like clickbank and commission junction, put them up on Craig's list and let it make money over and over!
5. Article marketing:
This is the technique I use to generate $1,000s every month. It is very easy and doesn't even involves paypal. All you do is register on clickbank and promote products and make money by just writing articles!
It is a very easy task once you try it a couple of times you will be amazed at how much money you can make. You can get a free 27 page guide on how to make $1,000s doing article marketing here!
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